Support Board – Chat And Help Desk

preview 1

Support Board is a WordPress plugin that helps you automate your customers’ communication with artificial intelligence-driven bots and a chat …

Support Board is a powerful solution to communicate with your users. Complete tickets system, chat, dedicated membership system and much more. No coding skills required! Support desk and chat plugin for WordPress. A complete solution to provide support to your audience. The first WordPress plugin with a complete botintegration powered by API.AI by Google. The cheapest and best Slack integration.Features list
  • Support and chat features
    • Slack chat full synchronization – Send and receive user messages directly from Slack.
    • Work immediately – Immediate installation and usage by just insert the shortcode.
    • Rich messages – Dialogflow bot rich messages sending.
    • Bot – Integrate a multilangual bot powered by API.AI.
    • Email notifications – Notify users and agents by email when a reply is received.
    • Tickets system – Fast, powerful and user friendly tickets system.
    • 100% responsive – Fully esponsive for smartphones and tables.
    • Agents and users – Add and edit users and agents on the admin side.
    • WordPress users – Login and membership can be also the original WordPress users system.
    • Multilingual – Fully translatable on admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated in 13 languages: english, spanish, chinese (simplified 简体中文), chinese (traditional 繁體中文), arabic (العربية), portuguese, dutch, russian, japanese, italian, deutsch, french, polish.
  • Support desk only features
    • Indipendent users system – Dedicated and indipendent users system disconnected from WordPress users.
    • Login and registration forms – Custom registration form with four optianal fields. User can login with username or email.
    • Scroll box – Support desk can use a scroll box container that create a inner scrollable area, the box can be also fullwidth.
    • Layouts – You can choose if show the profile image or not on both registration and conversation.
  • Chat only features
    • Unified administration – Manage both support and the chat conversations and tickets in one place.
    • Chat header styles – Customize the design of your chat by adding a background image and a brand logo image
    • Sounds – Play a sound when the user receive a new message.
    • Members and guest users – Show the chat only to registered users or to everyone. Not registered users will be automatically registered as guests.
    • Welcome message – Send a message to new users automatically. The message is sent only the first time the user visit your website and can play the message sound.
    • Follow up message -The chat can send a follow up message automatically if no agent or bot reply within 15 seconds. Customize the text message and set the Facebook Messenger and Whatsapp Web links
  • Other features
    • Top performance37kb of JS and 16KB of CSS. Google Font can be disabled on admin.
    • Regular updates Like for all our products we guarantee constant updates and bugs fix.
    • Developers API Simple to use but powerful api are available for Javascript and PHP.
    • Colors Change the chat colors.
    • Images Change chat icon. 

Reviews

There are no reviews yet

Add a review
You must be logged in to post a review Log In

If this is a plugin and the theme must be unzipped then upload. If it’s PHP script or Android source code and other items then check the docs file available on the zip file.

For info write to: [email protected]

16/02/2022 | Support Board | v3.4.5
BugFixed bug related to the rich message submit and message updates.
BugFixed bug related to the red counter notifications.
BugFixed bug related to text message and email notifications for conversations from messaging apps.
New featureOption to close the chat for both users and agents.

Access to all plugins and themes including all future releases

  • Unlimited domain usage
  • Regular Updates as of when available. Usually, updates released on a daily basis.
  • Cancel anytime.
  • Before making a purchase, please read the Terms and Conditions & Refund Policy.
  • If you have any questions, please first read the faqs.
  • If you haven’t found the answer to your question, please contact us, we will respond asap.
  • Please note that any digital products presented on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
  • Buy or download for FREE by subscribing to our  Membership Plan. Join the club of more than 8982+ happy members. This is the EXACT same theme as sold by the developer.

Updates:-

  • We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
  • We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
  • We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:-

  • Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us
  • Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

166.73

Have your App reskinned and installation to meet your needs.

Help and Support

Our support team is available from (Mon-Fri) 11:00 AM to 5:00 PM. (GMT+5:30).
You can contact them through the contact box. You can create support ticket for better support.

Shopping cart
Sign in

No account yet?

Login Required

You must login before requesting an update. If you do not have an account, create a new account by clicking the Create Account button.

GNU General Public License

We do not grant any licenses for GPL Items. Some products may require an activation key for full functionality, while others may already be activated and nulled.

GPL-licensed products on Maxkinon Marketplace do not come with a license key, as per the terms of the GPL License.