Customer Support
How can we assist you?
Self Help
Our FAQ provide a variety of answers to questions that may arise before or after ordering a items. This can be handy to get the necessary information right away. Whether you have a general question, an inquiry about payments and billing or would like to know more about our products, the FAQ are the place to go.
Support Ticket
Our support team is available from (Mon-Fri) 8:00 AM to 6:00 PM. (GMT+5:30). You can contact them through the contact box. You can create support ticket for better support.
What's App Support
This is a regular landline, not an expensive service number. You will be charged normal rates as for calling any other number in India
Can't Log In to Your Account?
Our FAQ provide a variety of answers to questions that may arise before or after ordering a items. This can be handy to get the necessary information right away. Whether you have a general question, an inquiry about payments and billing or would like to know more about our products, the FAQ are the place to go.
Docs & Tutorials
Please find more detailed product descriptions and How-To’s within the Maxkinon Product Documentation
Furthermore, you can find technical tutorials and How-To’s ranging from server setup to installing specific apps in our
Maxkinon Tutorials
Announcement
We are working hard to avoid any kind of service interruption. Should we, however, face a temporary issue. You can stay informed about the current status over the website:
We value our customer’s time and hence moved away from a single customer care number to a comprehensive chat-based support system for quick and easy resolution. You no longer have to go through the maze of an IVRS call support.
Contact us via support ticket
We provide only basic technical support (consultations). For example, we can assist in installing digital products, but we don’t carry out any freelance work.
If you need installation or setting up services for products purchased on our website, please ask freelancers for help.
All sales are final. No refunds will be given. We’re not responsible for product asking key or Licence key or activation (In that case refund not possible.)
Once payment has been confirmed, you can download the purchased products on your account page in “Downloads” section. This usually occurs within 10-15 minutes after the payment is completed. You will also receive a letter to your email with information about how to download the product. Please use a valid email address when registering.
If you use PayPal electronic checks (PayPal e-Check), the processing of your order may take a few days.
All digital products are purchased with the possibility of free downloads and updates for one year from the date of purchase.
All digital products on the website are available under GNU General Public License and designed by one or more third parties (developers).
These products and any other material presented on the site are available for personal use only. If you want to use the products for commercial (business) purposes, you should buy them directly from the developers.
We do not provide any license or trial/commercial keys needed for automatic updating of these products. All products presented on the website operate in full and on an unlimited number of websites (domains). No license keys needed.
The website reserves the right to change or modify the terms and conditions without prior notice. We also reserve the right to change the terms of the sale of digital products and subscription. We accept no liability to you or any third party in the event of changes in the conditions of sale of digital products or subscription.